Why Creating Automated User Provisioning Workflows is Important

Tuesday, December 01, 2015

Identropy

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Many IT professionals have come to realize user provisioning can be a cumbersome and time-consuming process. Although acknowledged, there’s no detour around it.

As we know, user provisioning is an identity management procedure described as the creation and management of user privileges and access rights.This is a large umbrella spanning from creating, modifying, disabling and deleting accounts, as defined by the Gartner IT glossary. User provisioning platforms are at the heart of an identity management and governance infrastructure. Let’s just put it this way—if you haven’t automated your user provisioning by now to some degree, you’re doing it wrong.

Basically, automated user provisioning boils down to creating processes and workflows that integrate with access governance, single-sign on (SSO), HR systems and audit reporting. Keep on reading to get a more expansive description on this process and why it’s important.

Moving Parts to Consider

Not only do you have internal users (i.e. your employees and executives) to keep track of, there are also customers, contractors and other partners to manage. Depending on the size of your industry or company this can be nigh impossible to maintain and update in real-time.

This includes applications, too—do you have data in the cloud, and/or on-premise applications? You most likely need to handle dozens of these regularly, which can be very challenging. Automating will help you achieve app lifecycle management from start to finish.

Deploying Automation

That’s why automation, in conjunction with HR, can help you with workflows to stay compliant and keep your data secure. Utilizing onboarding and offboarding workflows will help manage user accounts in the event of hiring or firing employees.

However, careful planning must be conducted while taking a magnifying glass to your enterprise and deploying automated solutions.

Here are a few reasons provisioning important, and should be taken into account:

  •     Helps streamline enterprise IT duties
  •     Eliminates the hassle of multiple passwords with SSO integration
  •     24/7 monitoring for HR compliance
  •     Role-based access
  •     Reports for failed login attempts and security risks
  •     Route manual processes to IT/help desk
  •     Deprovisioning abilities

Something to Think About…

This article from TechTarget describes provisioning well:

Provisioning systems are like a block of wood and a picture of a sailing ship: The ability to carve the block of wood to recreate the sailing ship is directly proportional to the skills of the person welding the knife.

It’s important you select the right vendor that’s going to carve the right provisioning strategy ship for your enterprise. We here at Identropy have ample experience with user provisioning workflows, including notifications and escalations, that will facilitate the benefits of provisioning. The key is having an in-depth understanding of what your company needs.

The Takeaway

There you have it: with the many bric-a-brac applications and cloud solutions floating around, it’s difficult to pinpoint what you may need in an identity management solution. As an executive seeking solutions for your company, it’s essential to find the right vendor that will integrate with your enterprise.

Automating your provisioning will lift some of the burden off of IT, and coupled with IAM correctly, will prevent data leakage and secure your applications across the enterprise. If you still have questions, please feel free to reach out to one of us here at Identropy; we’re happy to help you select the right vendor, even if it’s not us.

This was cross-posted from the Identropy blog.

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